Privacy Policy

1. Introduction

At Q Ceramic, a flagship brand of Uniceramic Qatar W.L.L. ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your information when you visit our website ("Site") or use any of our services.

By using our Site, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with the terms of this Policy, please refrain from using the Site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

2.1 Personal Data

Personal Data refers to information that can be used to identify you as an individual. This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (when making purchases)
  • Account registration details (if applicable)

We collect this data when you:

  • Register for an account on our Site
  • Place an order for products or services
  • Contact our customer support team
  • Subscribe to newsletters or marketing communications
  • Submit reviews or feedback

2.2 Non-Personal Data

Non-Personal Data refers to information that cannot be used to identify you individually. This may include:

  • Browser type and version
  • Device type
  • IP address
  • Location data
  • Usage data (e.g., pages viewed, time spent on the Site)

We collect Non-Personal Data through cookies, web beacons, and other tracking technologies to improve your experience on our Site.

3. How We Use Your Information

  • To provide and manage services, including processing orders and customer support.
  • To improve our Site and services through analytics and user feedback.
  • To communicate with you via email or other methods (with your consent).
  • To comply with legal obligations and requests.
  • To prevent fraud and ensure Site security.

4. How We Share Your Information

4.1 With Service Providers

We share Personal Data with third-party service providers for tasks such as payment processing, shipping, marketing, and analytics. These providers are bound by confidentiality and data protection obligations.

4.2 With Affiliates

Your information may be shared within our corporate group, including with Uniceramic Qatar W.L.L., for operational purposes.

4.3 Legal Compliance

We may disclose your information when required by law or in response to legal proceedings or requests.

4.4 Business Transfers

In the case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar tools to track user activity, enhance functionality, and personalize experiences.

5.1 Types of Cookies

  • Essential Cookies: Enable basic site features.
  • Performance Cookies: Analyze site usage and performance.
  • Targeting Cookies: Deliver personalized advertising.

You can manage cookie preferences in your browser settings. Disabling cookies may limit some functionality.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your Personal Data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

  • Access and Correction: You may request access to and correction of your Personal Data.
  • Deletion: You may request deletion of your data, subject to legal requirements.
  • Opt-Out: You can unsubscribe from marketing emails anytime.
  • Withdraw Consent: You may withdraw consent for processing your data.
  • Data Portability: You may request your data in a portable format.

8. Retention of Data

We retain Personal Data as long as necessary for the purposes outlined or as required by law. Once no longer needed, we securely delete or anonymize it.

9. Contact Us

If you have questions or concerns about this Policy, contact us at:

Q Ceramic
A flagship brand of Uniceramic Qatar W.L.L.
Email: info@uniceramic-qatar.com
Phone: +974-44440098
Address: Uniceramic Qatar W.L.L - New Industrial Zone, 81, St.21, Bidg.195 - P.O.Box 23602 - Doha, Qatar

10. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with the latest revision date. Continued use of the Site signifies acceptance of the updated Policy.